Telemedicine – All information from A to Z (2020)

Telemedicine or the doctor’s visit via video chat. How exactly does the modern way of seeing a doctor work? No more full waiting rooms with umpteen sick people? Conveniently speak to the doctor via video transmission from home and get a diagnosis? What sounds like a dream of the future is already possible today and is already used by many people. Especially in times of the “corona virus” and Co., telemedicine shows its great advantages over a conventional doctor’s visit in practice. How you can use telemedicine for yourself and your family and how exactly it works can be found in the following expert article

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Overview of expert articles on telemedicine / MediApp tariff

What is telemedicine?

What are the advantages of the MediApp tariff / telemedicine?

Which doctors do you have access to?

What services does the MediApp tariff include?

How much does the MediApp tariff cost?

Are your data safe?


What is telemedicine?

Telemedicine describes advice from a doctor via video chat or video transmission. You and the doctor don’t have to be in the same room. For example, you are sick at home on your couch and the doctor in his practice. Via the video transmission of the MediApp tariff or the Medgate app, you can make an appointment with a doctor and then get advice from home. Quasi an online medical consultation, similar to ours Online advice for insurance companies .

Medgate (This app in connection with the KV additional tariff “MediApp” is here) provides a general disease-related advice by doctors within the meaning of § 7 para. 4 MBO-Ä (cf. Notes and explanations on § 7 paragraph 4 MBO-Ä (remote treatment) of the German Medical Association from December 11, 2015).

What are the advantages of the MediApp tariff / telemedicine?

The advantages of telemedicine or online medical advice are obvious and, in my opinion, are essential, especially in “times of crisis” such as the corona virus and the like.

Below I am listing some of the advantages of telemedicine and the MediApp tariff.


Advantages of the online video consultation for the user

>> Available around the clock, 7 days a week

>> Flexibility: medical advice at any time and from anywhere

>> Independence from the opening times of the doctor’s office

>> Quickly to the doctor’s consultation

>> Access to first class medical professionals regardless of where you live

>> Mitigation of supply gaps (e.g. in rural areas)

>> Second opinion on diagnoses or recommended treatments

Which doctors do you have access to?

Of course, it is important that you also have access to good doctors. This is guaranteed by the MediApp.


Doctors in the MediApp:

>> Over 200 doctors

>> more than 30 disciplines

>> Approved in Germany

>> Min. six years of practical experience

>> Full-time work in hospitals or practices

What services does the MediApp tariff include?

Let’s take a look at the services of the MediApp tariff and the features of the Medgate app.


Features of the online consultation hour app

>> Video telephony or by phone

>> Chat function

>> Appointments with specialists and callbacks

>> Appointment overview / calendar

>> Personal health account that can be shared with doctors


Services of the MediApp tariff:

>> Children up to the age of 16 are also insured free of charge

>> Availability around the clock

>> Accessibility from abroad

>> No health check

>> Manage and share documents

>> Upload and share images

>> Maintain vital signs

>> no impact on premium refunds

>> no impact on possible deductible

>> NEW : Issuance of private prescriptions

>> NEW : Issuance of an AU certificate (Corona additional note: The AU certificate via Medgate for coronavirus is usually issued for 3-5 days)

barmenia mediapp telemedizin medgate online arzt - Telemedicine - video chat to the doctor

This certificate of incapacity for work cannot be used to justify an entitlement to sickness benefit for persons insured under statutory health insurance. To do this, you need a certificate of incapacity for work from a doctor with health insurance. The AU certificate via Medgate for coronavirus is usually issued for 3-5 days.

Statement by Barmenia Insurance on the AU certificate for those with statutory health insurance from March 13, 2020

How much does the MediApp tariff cost?

Barmenia’s MediApp tariff only costs you € 9.80 per month and is can be canceled monthly .

So you can simply test the MediApp tariff for a month without being tied to a long contract term.

You can do this very easily complete online in minutes . As soon as you have received your documents from Barmenia, you can log into the Medgate app and use the tariff directly.

Are your data safe?

Responsible data protection has top priority. Barmenia does not receive any personal health data from you – medical confidentiality applies. You can find more information on data protection here.

Conclusion on telemedicine / MediApp

Just as online advice in the insurance sector continues to grow and gain popularity, so will digital advice from a doctor. In many cases it may even be the only possible form of medical advice for you. If you’re too sick and can’t go to the doctor or just don’t want to sit in the waiting room for hours for a simple AU certificate or a prescription for your cold, the MediApp tariff can save you a lot of time and nerves. And all that at a price of just € 9.80 per month and a monthly right of termination.

I myself have had the tariff since it was launched and I don’t want to miss it anymore. I travel a lot and it just makes me feel good to know that no matter where I am in the world, I have 24/7 access to a German doctor who can help me.

But even in times of corona virus and Co. where you definitely don’t want to sit in a waiting room, where there is a high probability that you will be infected, this additional health rate is simply worth gold!